It’s the most wonderful time of the year as people gather for holiday parties and meals with family and friends. According to an OpenTable diner survey, 80% of people will dine out this holiday. It’s a busy time for everyone and going out makes life easier. Here are some tips to stay on the restaurant…
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Did you know that Taco Bell was invented by a U.S. Marine Corps cook named Glen Bell? Or that Dave Thomas was a mess sergeant in the Army and served during the Korean War before founding Wendy’s? And who knew that the Waffle House was born from a brainstorming session between two veterans who wanted…
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Until the last few decades, women chefs were few and far between. Now women chefs bring their own heart and new energy to claim this space. Their experiences as daughters and mothers can’t help but inform what they cook and how they manage the kitchen. As more education, opportunity, and greater access to capital make more…
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In a tough business, living through less trial and error can help tremendously. Is this the year to hire a consultant perhaps? And when was the last time you cracked a book to see a new world of possibilities? Here are some suggested reads to get you going. Try Some Unreasonable Hospitality This book, written…
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There’s more farm at the table in summer. The humble salad gets elevated to its highest and most flavorful version. So, step aside Caesar. Everybody’s going to branch out on restaurant menus right about now. Salads Taste Better Out Your guests know it. Chefs aren’t afraid to use fats, salt, or creativity in ways home…
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You know your best customers’ names and make sure they get a great table. Now, nearly half of all restaurants make these relationships even more rewarding with a loyalty program. Your regulars tend to spend more than new customers, so this can make a lot of sense. On average, repeat guests generate 10x the revenue,…
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As restaurant-goers become more educated, curious, and empowered, they’re asking for more. Health-conscious eaters want their fruit and veggie count high. Some people have allergies, food restrictions, and dietary needs. Some guests simply want to be more adventurous. These new demands now push restaurants to anticipate their customers’ needs. This can be taken with a…
Read MoreDogs have a pretty good gig in the U.S. Over 65 million people have befriended every breed from labradoodle to pug. Many paw-rents want to bring their pooch wherever they go. Is your restaurant ready to welcome the four leggers in the family? Dog Rules and Regs The first thing to consider is whether your…
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Every generation makes its mark on the world, including the restaurant world. Millennials, that often notorious and misunderstood group of folks born between 1981 and 1996 have taken it on the chin. Yet overall, they are globally and community-focused, digitally savvy, deeply curious, imaginative, and highly adaptive to change — all great qualities. What’s more,…
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There’s nothing more natural than celebrating culture through food. Soul food is one of America’s most beloved cuisines and continues to evolve in delicious ways. The Staples of Soul Close your eyes and the first thing that comes to mind is crispy chicken or catfish fried to perfection. Tucked beside it, you may find collard…
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