In a tough business, living through less trial and error can help tremendously. Is this the year to hire a consultant perhaps? And when was the last time you cracked a book to see a new world of possibilities? Here are some suggested reads to get you going. Try Some Unreasonable Hospitality This book, written…
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There’s more farm at the table in summer. The humble salad gets elevated to its highest and most flavorful version. So, step aside Caesar. Everybody’s going to branch out on restaurant menus right about now. Salads Taste Better Out Your guests know it. Chefs aren’t afraid to use fats, salt, or creativity in ways home…
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You know your best customers’ names and make sure they get a great table. Now, nearly half of all restaurants make these relationships even more rewarding with a loyalty program. Your regulars tend to spend more than new customers, so this can make a lot of sense. On average, repeat guests generate 10x the revenue,…
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As restaurant-goers become more educated, curious, and empowered, they’re asking for more. Health-conscious eaters want their fruit and veggie count high. Some people have allergies, food restrictions, and dietary needs. Some guests simply want to be more adventurous. These new demands now push restaurants to anticipate their customers’ needs. This can be taken with a…
Read MoreDogs have a pretty good gig in the U.S. Over 65 million people have befriended every breed from labradoodle to pug. Many paw-rents want to bring their pooch wherever they go. Is your restaurant ready to welcome the four leggers in the family? Dog Rules and Regs The first thing to consider is whether your…
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Every generation makes its mark on the world, including the restaurant world. Millennials, that often notorious and misunderstood group of folks born between 1981 and 1996 have taken it on the chin. Yet overall, they are globally and community-focused, digitally savvy, deeply curious, imaginative, and highly adaptive to change — all great qualities. What’s more,…
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There’s nothing more natural than celebrating culture through food. Soul food is one of America’s most beloved cuisines and continues to evolve in delicious ways. The Staples of Soul Close your eyes and the first thing that comes to mind is crispy chicken or catfish fried to perfection. Tucked beside it, you may find collard…
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Grocery stores aren’t just for cartloads of food staples anymore. They’re becoming hybrids. You may hear the term “grocerant” as grocery stores set out to conquer eating out. The Data Driving Groceranting Consumers are feeling the pinch of inflation. Here are some numbers, according to Specialty Food Association. A typical restaurant meal costs 3.4 x…
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One look at the ink on chef arms and hands in town and you have your first cue that folks in Austin ooze creativity. They care about fun, the environment, being good to their staff, and of course, throwing down some innovative cuisine. Oaxaca to Double Bubble Some Austin chefs go to great lengths, as…
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Have you noticed that we’re all staying in our cars to drive through for coffee and carbs more than ever? Using our phones to interact with restaurants more? Eating breakfast at 7 a.m., 10 a.m. or noon on a work day? Yes. There’s a new normal for restaurants and take out, one that’s tied to…
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