512-782-8787 Get a quote
Commercial & hospitality only · Designed, sourced and installed nationwide Request service · Text 254-358-5403 · Mon to Fri, 9 to 5 CentralCall 512-782-8787
Home/Case Study

Hat Creek Burger Company: 13 Patios in Three Years, Every One in Hat Creek Red

Hat Creek builds the same thing everywhere: a big covered patio with a playscape, picnic tables, string lights and a slat fence, because the patio is where the families sit. Between 2017 and 2019 the company opened or refit thirteen Texas locations and had us close every patio the same way, clear vinyl with red borders that match the sign, rolled up by hand when the weather is good.

Hat Creek Fulshear from inside the patio: red-bordered clear panels down along the rail, the string lights on and the road beyond

What we built

  • Customer: Hat Creek Burger Company, Austin, Texas.
  • 13 locations from Austin, Buda and Dripping Springs to Dallas, McKinney, Richardson, Rowlett, Allen, Temple, Waco, San Marcos, Lakeway and Fulshear.
  • About 160 manual roll-up panels in clear vinyl with red borders, rope-and-pulley, tied down to the slat fence. No doors; the patios open through the restaurant.
  • About 14,000 square feet of enclosure, 8 to 15 panels per store, panels up to 12 feet tall at Richardson.
  • Architect: Hat Creek’s prototype was drawn by ID Studio 4 of Irving, now part of Fusion, and our panels were laid out to that prototype at every site.
Hat Creek Richardson at night in the rain: the gable patio glowing through the clear panels, red borders under the eave
Hat Creek Richardson at night in the rain: the gable patio glowing through the clear panels, red borders under the eave

Location by location

LocationInstalledPanels
Domain, AustinOctober 20179
BudaNovember 201713
McKinneyNovember 201710, plus the drive-through window
LakewayJanuary 201814
Dripping Springs201813
Rowlett201811
Temple201814
Waco201814
AllenDecember 201813
San MarcosDecember 201814
Dallas, The HillDecember 20188
FulshearOctober 201913
RichardsonNovember 201915
Inside Hat Creek Fulshear: the heaters and fans under the roof, clear panels closed across the openings between the stone columns
Inside Hat Creek Fulshear: the heaters and fans under the roof, clear panels closed across the openings between the stone columns

Before and after

Before, a Hat Creek patio was the slat fence and the sky. That is the right answer for nine months of the year and the wrong one for the other three, when the families who fill the patio move inside and the tables sit empty. The panels hang from the beam, drop behind the fence, and roll up out of sight in April.

Before: the open Fulshear patio with the Adirondack chairs on the turf and the stone columns, nothing in the openings
Before: the open Fulshear patio with the Adirondack chairs on the turf and the stone columns, nothing in the openings
After: Hat Creek on The Hill in Dallas, the clear panels down over the counter rail with the street beyond
After: Hat Creek on The Hill in Dallas, the clear panels down over the counter rail with the street beyond

How a thirteen-store rollout actually runs

Hat Creek bought in batches. Two stores signed the same day in 2017. Four were ordered together in the fall of 2018. The last two came in on a summer 2019 promotion with the deadline moved for them. Each batch went through one design consultation per site, one order to the shop, and one crew trip per region, so the group paid for one process instead of thirteen.

Hat Creek Lakeway from inside: the clear panels down beside the slide, the picnic table set for lunch
Hat Creek Lakeway from inside: the clear panels down beside the slide, the picnic table set for lunch

What made this one different

Consistency at speed. The prototype meant every patio was close to the last one, but never identical: a drive-through window at McKinney, a 12-foot wall at Richardson, a counter-height rail on The Hill in Dallas. The red border is the same shade at all thirteen, and the panel layout was adjusted at each design consultation rather than forced.

Hat Creek McKinney: red-bordered clear panels down between the stone columns of the patio
Hat Creek McKinney: red-bordered clear panels down between the stone columns of the patio

Specs

SystemManual roll-up clear panels, rope-and-pulley, about 160 units across 13 locations
VinylClear with red solid borders, flame-rated to NFPA 701
Largest unitsUp to 12 feet tall (Richardson)
Wind ratingManual panels are rated 45 mph deployed and tied down at this size; roll them up for anything stronger.
Warranty3 years on workmanship
Lead timeAbout 6 weeks from deposit per batch
InstallationOur own crew, one trip per region. Outlet locations only; we do not do the electrical.

Ready for a number on your patio?

Tell us about your space and we'll come back with a design and a number. Commercial projects only — $10,000 minimum, installed.

Call 512-782-8787 Get a Quote